Let’s be honest: nobody wants to go to the emergency room. But when you’re dealing with a sudden illness, injury, or scary health concern, you deserve emergency care that’s fast, accessible, and designed around your needs, not a hospital’s schedule.
This is what sets Complete Care apart. As a freestanding emergency room, we deliver the same level of expert, life-saving care you’d find in a traditional hospital ER — without the frustrations that come with it. Here’s what makes Complete Care different:
- Reduced wait times
- Enhanced accessibility
- High-quality care
- State-of-the-art facilities
- Cost efficiency
- Convenient locations
When you or a loved one faces a medical emergency, you shouldn’t have to choose between quality care and convenience. At Complete Care, you get both. Visit your nearest Complete Care stand-alone ER location today and experience the difference a freestanding ER can make.
For life-threatening situations, please call 911.
1. Reduced wait times
One of the biggest frustrations with traditional hospital emergency rooms is the waiting — sometimes for hours — while dealing with pain, worry, or a sick child. At Complete Care, we’ve eliminated the lengthy waits that plague overcrowded hospital ERs. Our freestanding emergency rooms are designed specifically for emergency care, which means our entire facility and staff are focused on getting you treated quickly (approximately 10–15 minute wait).
Whether you’re dealing with bee sting swelling, sudden left lower abdominal pain, or any other urgent medical issue, you’ll be triaged and seen by a physician in a fraction of the time you’d wait at a traditional ER.
Unlike a walk-in clinic, which may have limited capabilities and long waits during peak hours, Complete Care offers the speed of urgent care combined with the full resources of an emergency room. Our streamlined processes mean faster check-in, quicker diagnostic testing, and prompt treatment — so you can get back to your life sooner.
2. Enhanced accessibility
Medical emergencies don’t follow a 9-to-5 schedule, and neither do we. Complete Care is open 24 hours a day, 7 days a week, 365 days a year — including holidays, weekends, and those late nights when your child spikes a fever or you experience unexpected symptoms. Whether it’s 3 a.m. on a Tuesday or noon on Christmas Day, our doors are open and fully staffed with experienced emergency professionals.
Accessibility also means being prepared for any emergency that walks through our doors. Our facilities are equipped to handle a full spectrum of emergencies — from minor issues like bug bites and cuts requiring stitches to serious conditions like chest pain, broken bones, and severe infections.
We’re also set up to recognize critical conditions like tetanus symptoms following an injury, ensuring you receive the proper treatment immediately. No appointments necessary, no restrictions on what we can treat — just walk in whenever you need us, and we’ll be ready to help.
3. High-quality care
When you’re facing a medical emergency, you want to know you’re in capable, experienced hands. At Complete Care, every patient is treated by emergency-trained physicians who have spent years specializing in emergency medicine.
These aren’t general practitioners filling ER shifts — they’re professional emergency physicians who have dedicated their careers to rapid assessment, accurate diagnosis, and life-saving treatment. Our medical teams have the expertise to handle everything from complex trauma cases to acute illnesses, providing the same level of expert care you’d receive at a major hospital ER.
What are the benefits of medical emergency response teams?
They bring specialized training, coordinated care, and the ability to make critical decisions quickly under pressure. When seconds count and accuracy matters, you can trust that Complete Care’s medical professionals have both the knowledge and experience to provide exceptional treatment.
4. State-of-the-art facilities
Complete Care facilities are equipped with the same advanced diagnostic and treatment technology you’d find in a top-tier hospital emergency department. We have on-site laboratory services for blood work and urinalysis, digital X-ray capabilities, CT scanners for detailed imaging, and ultrasound technology — all under one roof.
This means you don’t have to wait days for test results or get referred elsewhere for imaging studies. When you arrive with concerning symptoms, we can quickly run the necessary tests, interpret the results, and begin treatment immediately in the same visit.
The benefits of stand-alone emergency rooms include purpose-built spaces that prioritize both patient comfort and clinical functionality. Unlike older hospital ERs that may be cramped or outdated, our facilities offer private treatment areas, comfortable spaces for families, and an environment that reduces the stress and anxiety that often accompany emergency medical situations.
5. Cost efficiency
Emergency care can be expensive, but Complete Care believes in transparent, fair pricing. While we provide the same high-quality emergency services as hospital ERs, our freestanding model offers transparent billing. We accept most major insurance plans and work directly with your insurance provider to maximize your benefits. Our billing staff is available to discuss costs upfront and help you understand your coverage, so there are no surprise bills months after your visit.
The benefits of freestanding emergency rooms extend to your wallet as well as your health. Because we’re not part of a large hospital system with layers of administrative overhead, we can often provide more cost-effective care without sacrificing quality or capabilities.
Whether you’re seeking a freestanding ER near you for the first time or you’re comparing options for emergency care, you’ll find that Complete Care delivers exceptional value and comprehensive emergency services at a fair price point.
Read more about our financial and insurance information here.
6. Convenient locations
Finding emergency care shouldn’t add stress to an already difficult situation. Complete Care has strategically placed locations throughout your community in neighborhoods like Stone Oak, Southlake, and other convenient areas around the state of Texas, so you’re never far from expert emergency treatment.
Our neighborhood locations also mean we’re part of your community. We understand the local needs and are invested in the health of our neighbors. When you need emergency care close to home, Complete Care combines the convenience of being nearby with the comprehensive capabilities of a full emergency room, giving you peace of mind that expert help is always just around the corner.
You deserve better emergency care — and it’s closer than you think with a Complete Care freestanding ER
When you’re facing a medical emergency, you shouldn’t have to compromise between fast treatment and quality care. Complete Care’s freestanding ER locations deliver both, giving you immediate access to emergency-trained physicians, advanced diagnostic equipment, and compassionate care without the frustrations of traditional hospital emergency rooms.
For families with young children, our 24-hour pediatric care means expert treatment is always available, right in your neighborhood. We’re equipped to care for patients of all ages, from infants to seniors, ensuring everyone receives appropriate, compassionate treatment when they need it most.
Complete Care proudly serves communities throughout Texas and Colorado, with convenient locations in Austin, Corpus Christi, Dallas/Fort Worth, East Texas, Lubbock, San Antonio, and Colorado Springs. Don’t let long waits or inconvenient locations keep you from getting the emergency treatment you deserve. Visit your nearest Complete Care today and discover what emergency care should really feel like.
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